south: 859-219-8080 downtown: 859-255-4040

Services

Collision services are available from Bluegrass Auto Body, a leading collision repair company. Our mechanics and technicians are trained to perform any type collision repair including, frame repair, body repair, auto painting, windshield replacement and more. We offer the finest top of the line products from all the major manufacturers. We will provide the service on a timely basis so that you are not inconvenienced too long. We have loaner cars for use while yours is being repaired. Our facilities have met all the necessary state approval requirements. For quality collision services, call for an appointment today. We guarantee your satisfaction.

Body Repair

The goal of any auto body shop or auto collision repair business should be not only to quickly and precisely repair vehicles, but also to calm the nerves of already anxious customers who have enough to worry about after the fallout of an auto accident. We eliminate stress from the collision repair process in various ways, including:

  • Fast Service - For most collision repair, our trained auto technicians can have your car back to you on the same day. That means no waiting and no more needless inconvenience - you've been through enough already.
  • Affordability - We are so sure our collision repair prices can't be beat that we encourage our customers to get second opinions and estimates. Our prices are value-driven and economical so you don't have to add finances to your worries.
  • Availability - We are exactly where you need us. Two convenient locations in Lexington Kentucky.
  • Flexibility - From fender benders that result in cracked fenders to sideswipes that require precise auto body paint matching and application, auto collisions can affect various areas of your car, making flexible and thorough collision repair a necessity. Our trained technicians are the best in the business and can provide you with a variety of services, including paintless and traditional dent removal, plastic bumper repair, car scratch repair, and frame work.

We are proud to have a staff of fifteen body technicians that are well trained. They are certified by I-CAR and hold the highest certification of platinum. We pride ourselves in have quality people performing quality repairs.

In addition to all this, Bluegrass Auto Body offers free, exact quotes to completely eliminate any concerns you may have about prices while your car is being repaired. Auto collision repair is about restoring your car to its former health and beauty to ensure you have a safe ride, not about misleading estimates. For all these benefits and more, contact Bluegrass Auto Body. We're here to serve you and provide you with the fastest, most effective collision repair you can get.

Rental Vehicle Service

Does your vehicle need to spend some time with us for service or repairs? Bluegrass Auto Body in partnership with Enterprise Rent A Car offers a fleet of quality vehicles to meet your car rental needs.

We will also work with insurance companies on your behalf, helping make the claims process as stress-free as possible.

Frame Repair

Because modern vehicles are increasingly complex, an auto body repair & collision shop must have the training, knowledge, skill, and state-of-the-art equipment needed for the precise, technical art of frame straightening. Our auto body repair shop has the intimate industry knowledge, and advanced equipment necessary for safe, effective frame straightening services.

We have the four state of the art computerized measuring systems. We have the capability to repair any type of frame or unibody damage.

Painting

Bluegrass Auto Body provides painting on-site. We have our own computerized mixing station and offer expert color matching. We have two convenient locations in Lexington Kentucky.

Insurance Direct Repair Programs

Bluegrass Auto Body has an excellent working relationship with most major insurance companies, commonly referred to as Direct Repair Programs (DRP’s). Our estimators are able to directly handle our customer’s insurance claims. We will bill the insurance company for repairs, less the deductible, ensuring a smooth repair process and minimize the time it takes to get you back into your vehicle from Digital Imaging to Computerized Claim Filing and Processing.

  • GRANGE INSURANCE
  • MET LIFE
  • PROGRESSIVE
  • SHELTER
  • WESTFIELD
  • GUIDE ONE
  • EMC

Claims

Filling an Auto Insurance Claim

Every year millions of consumers file claims with their insurance agents and insurance companies. The trauma of an auto accident or theft is stressful enough without having to worry about your insurance claim. The following information is designed to help you understand the claims process. Your insurance agent will be there to guide you through the claims process and help you get answers to your questions.

Taking it to the Road

There are two basic types of claims. The first involves loss or damage to your automobile. The second type is a liability claim which arises when someone else suffers an injury or damage to their property because of something you did or did not do. For example, if you run a stop sign and hit another vehicle, you could be liable for the damages to that vehicle and any injuries that may have occurred. Liability claims may result in a lawsuit against you. To cover these two key areas, most auto policies subdivide the coverage into the following categories:

Auto liability covers damage to other people's property and injuries to the people. Collision covers damage to your own vehicle. Other than Collision or Comprehensive coverage pays to repair damage to your car caused by fire, theft, vandalism, natural disaster or similar events. Medical payments, termed good faith coverage, guarantees immediate medical payments for you, your passengers and other parties involved in the accident, regardless of who is at fault. The point is to help someone who is injured get the necessary medical attention and deal with the issue of fault and insurance later.

Uninsured and underinsured motorists coverage's protect you if you are injured in an accident with others who themselves do not carry enough insurance or have no liability insurance. That's It?

No. There are additional coverage's such as towing and temporary replacement vehicles available for your auto insurance policy. In fact, just about any contingency can be covered by adding clauses and conditions known as endorsements or riders to a standard policy.

After an Accident

For several reasons, the first conversation you have should be with your insurance agent. Chances are your policy includes a stipulation that the insurance company be notified promptly. Conversations with others about the situation can inadvertently waive some of your rights in the case.

When the Time Comes

If you do suffer property damage or injury or incur liability, it is time to file a claim. You will be asked to fill out a claim form--the formal document on which you request benefits to be paid according to the terms of the policy. Be complete and supply as much detail as you can and, of course, be truthful. All this will help your adjuster do his or her job and therefore speed the process. To support your claim, it may be necessary to supply the insurance company with some documentation such as a proof of loss form, auto repair and medical bills, and a copy of the police report. Be sure to keep a copy of your claim and any associated paperwork for your records. You may need to refer to it in the future.

What is a Deductible?

When you file a claim for property or loss, the payment made by the insurance company is subject to a deductible. Basically, when you purchase your insurance policy, you agree to pay the first specified amount of any damage as your share of the cost of repair or replacement. The insurance company adjusts its rates accordingly, charging less for those who agree to pay a larger first share--or deductible. For example, if your car should sustain damages costing $2,000 to repair and you have a deductible of $250, you would pay $250 and the insurance company would pay $1,750.

What is a Claims Adjuster?

Once you have reported your claim to your insurance agent, he or she will contact your insurer's claims adjuster--usually within the hour. The adjuster will begin the settlement process, the length of which will depend on the cooperation of the other party, if any. While some claims are relatively easy and straightforward, others are more complicated. Your adjuster is charged with investigating the claim and then making a recommendation to the insurance company. The recommendation can be to accept the claim and pay the full amount requested, accept part of the claim and make a partial payment, or refuse the claim and make no payment. The insurance company will then make a decision regarding your claim and notify you of its final decision.

A Final Note

The amount of compensation offered can vary according to the adjuster's analysis of your claim. Keep in mind, if you feel it is too low, you do not have to accept the first amount offered. While you may have to do some research to prove a higher payment is valid, it may be worth it. If you have a claim, your insurance agent can help you get the prompt and courteous service you want.